FAQ
Ask Us
Anything.
Do I need a referral to schedule an appointment?
A referral is not typically required, but this varies with your insurance plan. Please contact us, and we can assist you in determining the necessary steps.
What should I bring to my first appointment?
Please bring your ID, insurance card, a list of medications, medical records related to your pain condition, and any imaging studies (e.g., MRI, X-rays).
What should I expect during my first visit?
Your first visit includes a detailed consultation, review of medical history, physical examination, xrays and discussion of potential diagnostic or treatment options.
Do you accept my insurance?
Pain West works with most major insurance providers. Please contact our office to verify coverage.
What are my payment options if I don’t have insurance?
We offer flexible payment plans for self-pay patients. Contact us to discuss your options.
Will my treatment be covered by insurance?
Coverage varies based on your insurance plan and the recommended treatment. Our billing specialists can help you navigate your benefits.
What are interventional pain management techniques?
These include procedures such as epidural steroid injections, nerve blocks, and radiofrequency ablation to manage pain.
Do you offer non-opioid pain management options?
Yes, we focus on comprehensive care, including physical therapy, regenerative medicine, chiropractic, massage, and other minimally invasive treatments.
How long does it take to see results from a treatment?
Results vary depending on the procedure and individual patient. Some treatments provide relief within hours or days, while others may take weeks.
Do you offer regenerative medicine therapies like PRP or stem cell injections?
Yes, regenerative medicine is one of our advanced offerings for suitable patients.
How do I schedule an appointment?
You can schedule an appointment by calling our office or submitting an online request through our website
What is your cancellation policy?
We ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Can I bring a family member or friend to my appointment?
Yes, we encourage patients to bring a companion for support, especially during the initial consultation.
How often will I need to come in for treatment?
The frequency of visits depends on your treatment plan, which will be discussed during your initial consultation.
Do you offer second opinions?
Absolutely. We’re happy to review your case and provide expert recommendations.
Can you help with workers’ compensation or personal injury cases?
Yes, we have extensive experience managing pain cases related to workplace and personal injuries.
What sets Pain West apart from other clinics?
Pain West focuses on personalized, comprehensive care delivered by an experienced team dedicated to improving your quality of life.
What should I do if my pain worsens between appointments?
Please contact our office immediately to discuss your symptoms. We’ll advise you on the next steps.
Contact Us.
PAIN & INJURY HOURS
Mon - 8 am to 6 pm
Tues - 8 am to 6 pm
Wed - 8 am to 6 pm
Thur - 8 am to 6 pm
Fri - 8 am to 1pm
Sat - Closed
Sun - Closed
URGENT CARE HOURS
Mon - 8 am to 6 pm
Tues - 8 am to 6 pm
Wed - 8 am to 6 pm
Thur - 8 am to 6 pm
Fri - 8 am to 6 pm
Sat - 8 am to 6 pm
Sun - 8 am to 6 pm
PHONE
(402) 505-7989
(402) 932-8384
ADDRESS
701 Pinnacle Drive
Papillion, Nebraska 68046
72nd & Cornhusker
Pain West - Pain & Injury (MAIN LOCATION)
701 Pinnacle Drive
Suite #105
Papillion, NE 68046
PAIN WEST - URGENT CARE
701 Pinnacle Drive
Suite #101 (Enter through #105)
Papillion, NE 68046
PAIN WEST - THINK WHOLE PERSON
7100 W. Center Road
Omaha, NE 68106
